FIRST TERM ACCOMPLISHMENTS

MAYOR LATOYA CANTRELL'S ACCOMPLISHMENTS


COVID-19

  • Guided by science, proritized direct assistance

    When COVID-19 struck New Orleans in March 2020, Mayor Cantrell spearheaded a strong response to the pandemic that put the people of New Orleans first. Her response to COVID-19 has been guided by science and facts, and her tested leadership has come through for New Orleanians during this difficult time. Not only has Mayor Cantrell imposed independent and more thorough measures to control COVID-19 than the rest of the state, she has overseen a sweeping response to provide assistance to New Orleans residents in need as a result of the pandemic.

  • Direct aid to residents
    • Established a meal assistance program for residents that fed over 11,000 residents and provided over 500 jobs
    • Partnered with the 1st and 2nd Courts and Southeast Louisiana Legal Services to prevent evictions during pandemic with over 50 imminent evictions prevented monthly
    • Provided 4,000 residents with emergency rental assistance during the pandemic, with over $18 million expended to provide assistance and an additional $23 million in aid expected from further federal and state funds
    • Distributed more rental assistance money funds than the entire states of Mississippi and Alabama combined
    • Launched a Homeownership Foreclosure Assistance Program that dedicated $3M for homeowners at risk for losing their homes as a result of the pandemic
    • Raised millions for the city's Gig-Workers Relief Fund
    • Raised over $6.7M total from philanthropic partners for relief for New Orleanians with COVID-related struggles
    • Set up an immigrant cash assistance program served 750 families who did not have access to the federal stimulus dollars
    • Distributed over 250,000 diapers and feminine hygiene products to families
    • Launched hubs for children in partnership with NORD to provide families with safe spaces for their children to engage in supervised independent learning during the pandemic
  • From hotspot to recovery model

    New Orleans’ COVID-19 positivity rate has consistently been lower than the majority of the state’s since the first wave of the pandemic 

  • Business assistance
    • Allocated over $1.5 million in mortgage assistance to small landlords to help 500-700 households
    • Partnered with 80 restaurants for meal assistance program
    • Received $10 million in community development block grants to shore up affordable housing projects that were at risk of losing funding because of COVID-19
    • Delivered grants through Mainstreet Recovery Program and Outdoor Dining Grant Programs to help businesses cover COVID-related expenses

Fair Share

  • Long overdue revenue for streets and drainage

    When she took office, Mayor Cantrell pledged to fight to get New Orleans the fair share of revenue it needs to upgrade and repair its infrastructure, with an eye towards long-term sustainability. Mayor Cantrell stood up for our city and went to the Legislature in Baton Rouge, brought together stakeholders, and forged the Fair Share Agreement that secured over $200 million to revitalize and modernize our city’s infrastructure. Mayor Cantrell’s leadership resulted in an agreement that people in the private and public sectors, and at the state and local levels, could get behind. With this agreement in hand, Mayor Cantrell has quickly used the funds it produced to make significant investments in New Orleans’ infrastructure, with multiple projects completed or underway throughout the city.

  • Elements of the Fair Share Agreement
    • Forged the Fair Share Agreement to secure over $200 million to revitalize and modernize our city’s infrastructure
    • Dedicated a portion of hotel/motel tax toward infrastructure
    • Passed tax on short-term rentals
    • Secured $35.6 million transferred from Convention Center 
    • Secured $16 million in State Hazard Mitigation Grant funding
    • Dedicated up to $26 million recurring annual revenue to City Infrastructure Maintenance Fund
    • Won approval of $500 infrastructure bond sale and short term rental tax (serving as stimulus in 2020 and 2021)

Sustainable Infrastructure

  • A record of progress

    Mayor Cantrell’s efforts to address New Orleans’ infrastructure problems have gone beyond the Fair Share agreement. She has taken a comprehensive approach to solving problems ranging from roads and bridges to water and electricity. 

  • More than $400 million in completed projects
    • Completed 97 projects for $269 million through the Department of Public Works
    • Completed 59 projects for $146.6 million through the Capital Projects Administration
    • Completed the Bourbon Street Revitalization, Phase 2
    • Completed the $5.4 million S. Galvez St. infrastructure project
    • Completed the $1 million infrastructure upgrade on S. Broad Street
    • Completed the $4.7 million in Village De L’Est road projects 
    • Completed the $14 million Little Woods road project
    • Completed the $445 thousand Union Street Maintenance Project
    • Completed the Carrollton water towers
    • Successfully led Hurricane Zeta recovery and clean-up
    • Completed $24M Hagan Lafitte and Pontilly Hazard Mitigation projects storing 11 million gallons of stormwater
  • Restructured infrastructure leadership
    • Oversaw a leadership change at the Sewerage and Water Board after residents experienced  problems
    • Established the Mayor’s Office of Utilities
    • Established the Mayor's Office of Transportation
    • Appointed four new members to the Regional Transit Authority’s Board of Commissioners
    • Sped up the Joint Infrastructure Recovery Response Program, a cooperation  between the Sewerage and Water Board and the Department of Public Works, which was implementing a $2.2 billion infrastructure improvement program
    • Established an Infrastructure Advisory Board for oversight of the SWB
    • Appointed a DPW Deputy Director for comprehensive capital improvement plan; as well as a Deputy Director for Operations
    • Employed consultant to re-evaluate SWB funding needs for complete capital infrastructure plan
    • Moved Resilience Design Review Committee meetings out of City Hall and into neighborhoods to engage residents in design
    • Created New Orleans' first multijurisdictional Hazard Mitigation Plan with Sewerage and Water Board of New Orleans, New Orleans Redevelopment Authority, Housing Authority of New Orleans, Orleans Parish School Board, and Tulane University as signatories
    • Held virtual community meetings to keep public informed of critical infrastructure projects in a virtual format to expand accessibility
  • A focus on sustainability and mobility in infrastructure
    • Successfully opened the new world-class terminal at Louis Armstrong New Orleans International airport on November 6, 2019
    • Amended and updated the Complete Streets policy and program to establish a process for street design investment that incorporates people walking, biking, taking transit, driving and includes stormwater and other sustainability improvements 
    • Clarified and streamlined stormwater zoning and land use requirements making it easier for property owners to comply with them
    • Implemented an incentive program to encourage modern stormwater management technologies into residential and commercial construction
    • Added 22 new transit buses to RTA bus fleet
    • Produced a citywide bike plan rooted in equity through the Moving New Orleans Bikes program that develops better linkages for people bicycling throughout the City
    • Created Solar for All NOLA campaign to finance rooftop solar for all feasible homeowners and to cover folks left out by traditional programs
    • Broke ground on the Canal Street Ferry Terminal development project
    • Released two new ferries into passenger service for the Regional Transit Authority between Canal Street and Algiers ferry terminals
    • Improved transit through the New Links transit plan that sets a new vision for transit that better connects people to employment and improves connections within New Orleans and with our neighboring parishes
    • Progressed $113 million in HUD Gentilly Resilience District through final design
    • Secured an additional $18 million in FEMA Hazard Mitigation funds for flooding reduction, benefitting the Lakeview neighborhood
    • Obtained final funding approval for $111 million in hazard mitigation construction storing 34 million gallons of stormwater
    • Completed over 100 stormwater interventions for low to moderate income residents in the Gentilly Resilience District Community Adaptation Program, removing pavement and reducing flooding
  • More projects in the pipeline
    • Launched #CleanUpNOLA: $1 million initiative to beautify the city by placing new trash cans, hiring more sanitation workers, and cleaning up areas in need
    • Submitted 12 infrastructure projects to get funding from the federal government
    • Sped up the Joint Infrastructure Recovery Response Program, a cooperation  between the Sewage and Water Board and the Department of Public Works, which was implementing a $2.2 billion infrastructure improvement program
  • Birthday Sparks

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  • Blurred Lines

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  • Equity and Accessibility

    • Making equity and accessibility a priority

      As our Mayor, LaToya Cantrell has stood up for vulnerable and marginalized members of our community. Mayor Cantrell understands that equity and accessibility are far-reaching issues that can impact all aspects of many residents’ lives. In her first term, she has sent a strong message to the world that there is no place in our city for hate.

    • A city committed to LGBTQ+ equality
      • Created an LGBTQ+ liaison office in City Hall and NOPD and undertook a needs assessment for the LGBTQ+ community
      • Established the Human Rights Commission in Home Rule Charter. This commission, a first for New Orleans, was approved at the ballot box by a large majority of New Orleans voters.
      • Submitted the City’s first Universal Periodic Review, a human rights report, to the UN
      • Received a perfect score from the Human Rights Campaign on their Municipal Equality Index in 2019 and 2020

    • Standing up for economic equity and justice
      • Instituted the Ban the Box policy to ban criminal record questions on job applications
      • Raised the minimum wage for City workers to $11.21 and continued to support a $15 minimum wage at the state and federal levels
      • Mandated (and enforced) at least 35% Disadvantaged Business Enterprise (DBE) participation in city contracts
      • Created a generational economic mobility plan to chart a path forward for creating opportunities for residents of all socioeconomic statuses and to combat generational poverty
      • Undertook resource mapping to identify services and resources being provided to develop a clearer picture of needs and to facilitate cross-agency communication and coordination to ensure needs are met
      • Initiated a $2 million cleanup of Lincoln Beach in 2019 and made redevelopment of Lincoln Beach a priority, the first mayoral administration to prioritize the beach
    • Equity for children and families
      • Created the Office of Youth and Families to establish infrastructure within city government to support systems-change for vulnerable youth and families
      • Tripled the investment in Early Childhood Education from $750,000 to $3 million in order to provide 600 early learning seats for 0-3 year olds
      • Increased access to early childhood development and education, ensuring all students have access to pre-K 4 (universal pre-k)
      • Secured a total of $2.5 million in grant funds to support Office of Youth & Families initiatives in the areas of juvenile justice, workforce development, early childhood education and recreation 
      • Worked with OPSB to improve equity and move our city toward a unified public school system
      • Created the Mayor for a Day writing contest, Junior Civic Leadership Academy and Mayor’s Youth Advisory Council which have collectively engaged over 400 youth in civic leadership opportunities
      • Published the city’s first NOLA Kids Data Book—which compiled data on child well-being mapped by neighborhood and inventoried over $40 million invested in youth in the city budget
      • Released a comprehensive resource guide to provide an inventory of social services available for families throughout Greater New Orleans
    • Building a culture of inclusion
      • Carried out a language access assessment of public facing departments and services to ensure navigability for limited English speaking residents
      • Established diversity officer programs in public safety agencies to review policy, practice, and training 
      • Undertook a racial equity initiative across City departments that addressed budgeting, hiring, public engagement, and service delivery decisions

    Finance and CNO Operations

    • Giving citizens the city government they deserve

      Mayor Cantrell has pursued policies to prudently manage New Orleans’ public finances and to maximize the city’s resources to best serve New Orleans residents. Credit agencies have even recognized New Orleans’ improved financial situation by upgrading the city’s credit rating from A2 to A3.

    • Sound stewardship of taxpayer dollars
      • Secured an increase in the City's bond rating thanks to prudent financial management
      • Negotiated multiple balanced budgets within the City Council with no tax increases
      • Secured a $500 million bond to finance improvements in infrastructure
      • Authored the framework for the parks millage proposal that ensures a more equitable distribution of taxpayer dollars between the city's four major park systems, securing $1.5 million in additional revenue for NORDC and $1 million for Parks & Parkways
      • Tax amnesty program: waived $1.3M in penalties/interest charges to approximately 1,800 business owners in arrears for sales tax, licenses and permits.
      • Established a separate infrastructure fund that protects city’s maintenance funds
    • A more efficient city government
      • Created Procurement Office to ensure efficient and effective delivery of city services
      • Created Office of Utilities to ensure more oversight over utility franchise agreements
      • Implemented 8 energy efficiency projects which reduced city’s building GHG emissions by approximately 14% and saved the City $208,000 annually (as of 2019)
      • Evaluated and updated existing tax exemption policies
      • Updated and enforced all Chief Administrative Office policies and orders on contracting and procurement
      • Improved revenue collection: Successfully transitioned legacy tax collection system from an obsolete mainframe platform to a modern system
      • Restructured and integrated 4 finance systems to hold directors accountable
    • Adapting to new challenges
      • Overcame cyber attack at start of 2020 and purchased cyber insurance
      • Used one-time money from Fair Share Agreement to ensure city employees remained employed
      • Dedicated revenue from traffic cameras to public safety goals

  • Health

    • Putting public health first

      Even before the pandemic, public health was a priority for Mayor Cantrell. As mayor, she has been committed to ensuring equitable access to quality healthcare for all New Orleans residents. In large part due to Mayor Cantrell’s efforts, Orleans Parish has jumped from 60th in 2011 to 36th in 2019 in Louisiana parish health rankings.

    • Expanded access to healthcare
      • Provided comprehensive primary healthcare services (medical, dental, and behavioral health) to over 4,000 homeless, uninsured and underinsured patients (as of first year)
      • Created direct health access programs for undocumented immigrants
      • Implemented the City’s HIV strategy with focus on PreP by expanding Test and Treat to all HIV Primary Care facilities to ensure HIV+ individuals receive life saving medication within 72 hours of diagnosis
      • Oversaw lowest new HIV case rates in 40 years
      • Provided over 4,000 homeless, uninsured and underinsured patients with approximately 10,000 healthcare visits
      • Expanded model of sliding scale fee community health clinics with social services especially in areas with greatest need 
      • Supported low barrier shelter and expanded capacity and established a sobering center
    • Put data at the forefront
      • Established the New Orleans Health Department as a hub for local public health data
      • Published a comprehensive community health profile (Community Health Assessment) through the New Orleans Health Department in 2019- represents the input of over 1,000 stakeholders including up to 100 community organizations and entities across sectors, 900 community members from every New Orleans zip code, and over 30 providers serving marginalized groups
      • Conducted resource mapping of health, human, and social resources, services, and programs
    • Improving health outcomes for children and families
      • Oversaw a citywide 22 percent increase in youth participation in sports leagues to 4,122 youth as of 2019
      • Enrolled over 1,000 families in Healthy Start as of 2019; over 26,000 home visits conducted annually by certified Parent Educators, with over 4,000 pieces of health education material distributed; Awarded HRSA 5-year grant to continue operations; Secured a new $749,124 3-year grant from DOJ
      • Released resources to improve child well-being through the Mayor's Office of Youth and Families, becoming only the second city to develop such an extensive toolkit including youth data dashboard
      • Launched Blue Bikes 2.0, a local, community-based option that gives residents a great exercise opportunity through access to healthy, environmentally friendly and socially distanced transportation 

    Affordable Housing

    • Reprioritizing affordable housing

      Mayor Cantrell pledged to make affordable housing a priority of her administration, and she has. Working with partners at the state and national levels, the Cantrell Administration has made tens of millions of dollars available to expand the availability of affordable housing in New Orleans and created a pipeline for future affordable housing.

    • Increased access to affordable housing options and access
      • Provided over $5 million in Soft Second Down Payment Assistance, increased award to align with increased property costs and serving over 300 households  since the beginning of the administration
      • Awarded $26 million for multifamily development totaling over 700 units
      • Worked closely with the Louisiana Housing Corporation to secure a set-aside of $24.5 million in CDBG for rental housing just in New Orleans
      • Redeveloped Lake Forest Manor ($32 million redevelopment) to restore to original use (200-unit senior living facility) 
      • Put over 1,300  affordable housing units in development and under construction as of 2020
      • Expanded tenants' rights in city-funded rentals
      • Increased affordable and accessible housing units for seniors
      • Expanded shelters and rehabilitation for the homeless, including expansion of the Low Barrier Shelter and expansion and relocation of Ozanam Inn serve women and families, with over 300 additional shelter beds and supportive services in total
      • Stood up and operated the first non-congregate homeless shelter operation in the State that has since been modeled throughout the country in partnership with the state and Unity of Greater New Orleans
    • Developed policies to prioritize affordable housing
      • Requested the City Planning Commission provide recommendations to increase affordable housing, including looking at blighted property and public lands for use for affordable housing
      • Developed permanent affordable housing production and preservation programs
      • Centralized all housing development incentives programs under FNO 
      • Reformed the lien process and provide property tax relief
      • Expanded use of general obligation bonds for housing
      • Passed smart housing mix policy
      • Appointed a director of Housing Policy
      • Assigned a single agency to develop, coordinate and oversee incentive program for housing production and preservation
      • Renewed partnerships with sister agencies, the State, Housing Authority of New Orleans, New Orleans Redevelopment Authority, Finance New Orleans and Unity the Continuum of Car
    • Better oversight of short-term rentals
      • Increased enforcement of short-term rental regulations
      • Increased revenues collected from short-term rentals
  • Blurred Lines

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  • Public Safety

    • Making public safety go hand in hand with public health

      Mayor Cantrell has emphasized a holistic approach connecting public safety to public health to protect residents and help them thrive. Mayor Cantrell oversaw a national search for a new NOPD chief and presided over historic lows in violent crime, with the lowest murder rate in nearly 50 years. The Mayor believes that NOPD must meet our community where it is, but also that addressing crime requires more than a focus on NOPD. It requires a focus on the entire system. She also recognizes that public safety goes beyond crime, and has continued to support our fire department and other emergency services.

    • Reforming NOPD: prevention, intervention, apprehension
      • Continued compliance with federal consent decree to reform NOPD, with 85% compliance with the decree
      • Provided avenues for safe reporting to NOPD (complaints, concerns and unfair treatment)
      • Encouraged and facilitated neighborhood meetings with residents and NOPD officers
      • Prioritized, expanded, and defined community policing
      • Evaluated barriers to hiring locals for NOPD 
      • Accelerated digital written test for NOPD officers so that more officers can be hired to address crime
      • Expedited contract on national testing centers for police exams
      • Increased and professionalized NOPD recruitment w/ NOPJF
      • Embraced career development and advancement opportunities for NOPD [testing every 2 years for advancement]
      • Directed Police Superintendent to develope long-term plan for crime reduction, community policing, recruitment, retention and technology upgrades
      • Phased in tech improvement plan for NOPD
      • Required annual reviews for NOPD
      • Evaluated barriers to hiring locals for NOPD
    • Addressing the root of violence
      • Established a Gun Violence Reduction Council to develop a roadmap to reducing the scourge of gun violence that has afflicted our communities.
      • Funded mental health and substance abuse services
      • Working with Tulane University to establish a research lab to provide rich and multi-layered data to inform early intervention programming, drive evidence-based policy, and accelerate gun violence prevention scholarship.
      • Contracted with CEO Works to provide transitional employment for citizens coming home from incarceration
      • Launched the Opportunity Youth Jobs Program, an 8-week program to connect young people who are disconnected from work and school with soft-skills training and employment opportunities through the City's Office of Workforce Development and Federal Department of Labor dollars
      • Established the Regular Summer Jobs Program run by the City's Recreation Department and the Office of Workforce Development and which each summer provides approximately 1,200 jobs for young people over the course of 5 weeks in the summer
      • Created the Pathways Program, a 15-week internship program run by the Mayor's Office of Youth and Families for system-involved youth. It pairs youth who have been arrested with work experiences at minority-owned businesses across New Orleans
      • Established the Barbers and Beauticians Collective Fellowship to embed cognitive behavioral therapy in the community. Through a partnership with barbershops across the City, the program will target individuals who are at increased risk of involvement in violence.
      • Launched the City’s “Summer Success” program in partnership with the Office of Workforce Development/JOB1 and the Gun Violence Reduction Taskforce. The program has connected 250 system-involved youth, ages 14-21, with summer employment opportunities since its inception in 2019
    • Tackling violent crime through enforcement and social services
      • Released a Generational Gun Violence Reduction Plan to meaningfully reduce the number of gun-related murders in the city over the next 50 years.
      • Focused on gun crime investigations instead of petty crimes
      • Helped NOPD expand outreach to businesses, organizations and institutions
      • Established Violent Crime Abatement Investigative Team
      • Invested in NOPD data/lab/intelligence capacity
      • Implemented major job creation and job training program to reduce violence among at-risk populations
      • Designated a senior official to oversee and coordinate violence reduction strategy
      • Developed tech capacity of crime cameras and analysis
      • Involved state and federal law enforcement to put more boots on the ground
      • Established a gun violence reduction working group
      • Reframed NOLA for Life to a violence reduction strategy based on the Cure Violence model
      • Increased number of cases cleared by NOPD 
    • Building a fairer justice system
      • Worked with the DA and criminal justice reform groups to decrease prosecution of non violent offenses
      • Hired a juvenile justice policy coordinator
      • Increased funding for Orleans Parish Public Defenders Office

    Jobs and Economic Development

    • Building our economy

      When our local economy thrives, the whole city thrives. Mayor Cantrell is committed to attracting, retaining, and growing business in New Orleans. She will continue to work towards and inclusive economy where all New Orleanians have access to quality amenities in their neighborhoods and a good-paying job.

    • Supporting our business community
      • Created new Office of Business and External Services
      • Secured $50 million from Goldman Sachs in grants for small businesses
      • Created a New Orleans Business Concierge for all economic development city incentives
      • Supported new business in advanced manufacturing, digital media, renewable energy and water management that provide high paying jobs
      • Tapped local tech companies and universities to support economic development and job growth
      • Provided access to capital and resources for small businesses to scale and stay
      • Established Invest NOLA fund to facilitate capital to Disadvantaged Business Enterprises
      • Switched the Office of Workforce Development from a social services model to a business model to better work with businesses to facilitate job placement
      • Provided increased scholarships of up to $8,000 to pay for tuition for training in various industries 
    • Providing opportunities for all
      • Increased economic activity in struggling neighborhoods by targeting resources and development incentives; relocated city government offices to those areas
      • Increased employment opportunities for the hard to employ using workforce community work opportunities, tax credits, and fidelity bonds
      • Supported job training programs to prepare locals for available jobs
      • Ensured Career Technical Education (CTE) provide pathways to jobs and public service in high wage/demand industries
      • Leveraged partnerships with Governor to secure state and federal funding for workforce development
      • Provided re-entry opportunities for ex-offenders
      • Created and established a creative/cultural industries advisory body and developed a cultural/creative industries master plan
      • Partnered with AmeriCorps to launch the AmeriCorps Vista Program, which created 11 jobs that worked within five City departments to serve New Orleans communities
      • Created the Mayor’s Summer Employment Program to place 125 system-involved youth in internships with local businesses and provided funding to pay interns a living wage of at least $16.17/hr
      • Secured $5 million from JPMC for workforce and business development in blue and green infrastructure
      • Made progress for the first time in 16 years on Six Flags site development with two viable developers making proposals
      • Announced or completed other large economic development projects: Breeze Airways hub, Four Seasons hotel, Space Campus at Michoud Assembly Facility 
      • Worked with New Orleans Public Libraries to establish business hubs in library locations which provide resources for entrepreneurs such as meeting spaces and printer services
      • Established a skills academy for hospitality workers to layer customer service skills with 8 weeks of training in technology
    • Promoting sustainable economic development
      • Secured $10M in philanthropic funding to support workforce development in green infrastructure
      • Required Entergy to have percent of power generation from renewables to grow solar industry
      • Developed green infrastructure and urban water career pathways
      • Provided $5 million in BuildNola mobilization capital allowing small businesses and entrepreneurs to grow their businesses
      • Led City departments to craft construction packages at $5-10M threshold and engage small and DBE businesses in direct contracting

    Communication, Data, and Technology

    • Modernizing communications

      Government is most successful and responsive when it is in touch with the communities it serves. Mayor Cantrell has worked to connect city government to the people. Whether it’s the city’s new Neighborhood Navigators Program, or establishing an active social media presence for city departments, Mayor Cantrell has made effective communication with the people a central consideration for all of New Orleans government.

    • Connecting the City with citizens
      • Launched a new application portal for city boards and commissions
      • Launched the Digital Equity Initiative, which includes the Text the Mayor program and the merger of 311/911 call systems
      • Upgraded the emergency alerting platform and engaged over 100,000 new residents in Smart911 emergency system
      • Increased community engagement and outreach, such as door hangers that provide citizens with examples of code violations
      • Launched a community policing pilot to support and collaborate with NOPD on non-emergency, quality of- life calls.
      • Initiated conferences as a means of intervening with homeowners during the code enforcement process.
      • Created Language Access Coordinator and LGBTQ Liaison for NORDC
      • Launched NOLAREADY special event notifications for the public
      • Launched Neighborhood Navigators program
      • Established community office hours for Office of Neighborhood Engagement 
      • Created electronic resource for schools and families promoting NORDC and NOPL
      • Hosted the State of New Orleans Economy event
    • Modernizing city technology and communications
      • Established data management architecture for centralized, organized, data warehouse for all city information
      • Developed and implemented a universal data policy for the city
      • Implemented project management system for comprehensive capital improvement program
      • Expanded discrimination-related data collection and strengthened enforcement capabilities within Humarn Rights Commission
      • Overhauled the SWB website to be more user-friendly 
      • Created the position of Chief Technology Officer and a strategic plan for technology
      • Created a customer-centric landing page on nola.gov
      • Redesigned nola.gov to be more accessible and easier to connect citizens to services
      • Moved city business applications to the cloud, making remote work possible during the Covid-19 pandemic so employees  could continue to serve residents
      • Launched new cyber security training for all City staff
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